Crisis Office

The Crisis Office is open Monday from 1:00 p.m. to 3 p.m. and 5:00 p.m. to 6:00 p.m. for food only; and Tuesday through Thursday from 10:00 a.m to 11 a.m. and from 1:00 p.m. to 3:00 p.m.

Services are on a first-come first-served basis and limited by volunteer/staff availability. Clients should arrive prior to 10 a.m. or 1 p.m. for a greater chance of being served. Hours of operation are also impacted by staff availability and the availability of resources.

The office is located in the Xavier Building at 1435 N. Illinois Street, Indianapolis, IN 46202.

Appointments are not necessary. However, the number of clients seen on any given day is limited. Further information can be obtained by calling the Crisis Office at 317-236-1512.

Description of the Crisis Office program:

The Crisis Office offers assistance to low income persons unable to provide for the basic necessities such as shelter, food and clothing.

Assistance is given by linking clients with existing community resources and by providing direct assistance where gaps occur.

Direct services include access to our own food pantry and clothing room. Also available to clients are bus tickets, vouchers for gas, food and clothing.

Limited financial assistance is provided for rent and utilities. Financial assistance is usually limited to the last $25.00 needed to prevent an eviction or disconnect.

This program targets low-income persons or persons with no income, 18 years or older, who need short-term assistance to maintain the basic needs not being met by government programs.

Volunteer Needs:

The Crisis Office is staffed by trained volunteers who interview clients to determine their needs. Volunteers are also used to coordinate the food pantry and clothing room.

Training videos and material from the Information and Referral Network, Inc. are utilized to train volunteers as intake workers. Specialized orientation for the Crisis Office and Catholic Charities Indianapolis is also utilized. A minimum of one year commitment of one day per week and attendance once a month at an in-services meeting is required.

Material Assitance Needs:

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